Our Time Management module is now enabled with Time Kiosk, that allows employees to clock in and out using a shared device.

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We’re dedicated to providing you with the assistance you need, exactly when you need it. Whether you have a question, encounter a technical issue, or need guidance, our team is available to offer prompt and professional help.

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Help Center

Over 150 articles
40+ training & support videos

Platform Reliability

99.9% uptime for the
UZIO platform

Customer Satisfaction

Net Promoter Score
(NPS) of 33+

Support Overview

Unmatched Response Times

All tickets: Response within 60 min or less for non-urgent matters All phone calls or voicemails: Response within 15 minutes or less

Support Features

In-system FAQ support In-system ticket submission Live chat support [Upcoming in Q4, 2024]

Implementation Support

Dedicated Customer Success Representative for implementations First two payrolls run live with a Customer Success Representative

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